About Lesson
Enhancing Communication with Customers
This video introduces viewers to the Customer Messages Tab, a feature designed to streamline communication between the business and its members or customers. The tutorial covers two primary communication methods: chat and direct email. The chat feature, accessible via a mobile app, facilitates instant messaging, while the direct email feature allows for more formal communication without navigating away from the tab. The video also explores the various formatting options within the email window, ensuring messages are well-presented and tailored to the audience. This guide is a valuable resource for those looking to enhance customer engagement and communication efficiency.